This Privacy Policy describes how Urban Phase Digital, operating at 109 Kayang St, Baguio, 2600 Benguet, Philippines, collects, uses, stores, and protects the personal information of visitors to the website located at urbanphase.digital. This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations.
Urban Phase Digital is a skills development platform providing training programs for Filipino professionals in the BPO and shared services industry. For the purposes of data privacy law, Urban Phase Digital acts as the Personal Information Controller with respect to the personal data collected through this website.
Urban Phase Digital collects personal information through the following means:
When you use the contact form on this website, we collect your personal information including your full name, email address, and telephone number, as well as the content of the message you submit. This information is voluntarily provided by you.
When you visit this website, certain technical information is automatically collected by our hosting infrastructure and analytics tools. This may include your metadata such as your IP address, browser type, operating system, referring URL, pages visited, and time spent on pages. This information is collected in aggregate and is generally not used to identify you individually.
This website uses cookies and similar tracking technologies. For a full explanation of the cookies we use, please refer to our Cookie Policy.
We process your personal information on the following legal bases under the Data Privacy Act of 2012:
Consent: When you submit a contact form or accept cookies, you provide consent to the processing of your personal information for the stated purposes. You may withdraw consent at any time by contacting us at the details provided below.
Legitimate Interests: We process certain technical and usage data based on our legitimate interest in maintaining and improving the security and functionality of this website.
Contractual Necessity: Where you enter into a service arrangement with Urban Phase Digital, processing of your personal information may be necessary to fulfill that arrangement.
Urban Phase Digital uses the personal information we collect for the following purposes:
To respond to inquiries submitted through the contact form on this website. To provide information about our training programs and services as requested by you. To improve the content, functionality, and user experience of this website. To comply with applicable legal obligations under Philippine law. To communicate with you regarding matters directly related to your inquiry or program enrollment, where applicable.
We do not use your personal information for automated decision-making or profiling. We do not sell or rent your personal information to third parties.
Urban Phase Digital does not share your personal information with third parties except in the following circumstances:
Service Providers: We may share personal information with trusted third-party service providers who assist us in operating this website, such as web hosting providers and email service providers. These providers are required to handle personal information in accordance with applicable data privacy law and our instructions.
Legal Compliance: We may disclose personal information if required to do so by law or in response to a valid legal request from a competent Philippine authority, including the National Privacy Commission.
Business Transfers: In the event of a merger, acquisition, or transfer of assets, personal information may be transferred as part of that transaction, subject to appropriate data protection measures.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Contact form submissions are retained for a period sufficient to process and respond to your inquiry, and are thereafter securely disposed of or anonymized unless a longer retention period is required by law or contractual obligation.
Urban Phase Digital implements reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure server infrastructure, access controls, and data handling procedures aligned with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
While we take data security seriously, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of personal information transmitted to or stored on this website.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information processed by Urban Phase Digital:
Right to be Informed: You have the right to be informed of the existence of processing, the nature of the personal information being processed, and the purpose and extent of processing.
Right to Access: You have the right to reasonable access to your personal information upon demand, including the sources from which the data was obtained and the recipients to whom it has been disclosed.
Right to Rectification: You have the right to dispute inaccuracies or errors in your personal information and to have them corrected.
Right to Erasure or Blocking: You have the right to suspend, withdraw, or order the blocking, removal, or destruction of your personal information from our systems.
Right to Data Portability: You have the right to obtain a copy of your personal information in a structured, commonly used, and machine-readable format where technically feasible.
Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact us at: info@urbanphase.digital
This website is directed at working professionals and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly.
This website may contain links to external websites operated by third parties. Urban Phase Digital is not responsible for the privacy practices of those websites and encourages you to review their privacy policies before providing any personal information to them.
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the services we provide. The date at the top of this document indicates when this Policy was last revised. Continued use of this website after any changes constitutes your acceptance of the updated Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Urban Phase Digital at:
Urban Phase Digital
109 Kayang St, Baguio, 2600 Benguet, Philippines
Email: info@urbanphase.digital
Phone: +63 74 304 4343
For concerns that cannot be resolved directly with us, you may file a complaint with the National Privacy Commission of the Philippines at www.privacy.gov.ph.
